This privacy policy outlines how Envazia collects, uses, and protects personal information from our customers, potential clients, job applicants, partners, and third-party service providers. We are dedicated to safeguarding your privacy and ensuring that your personal information is used responsibly.
Our Commitment to Privacy
At Envazia, we prioritize your privacy and are committed to protecting any personal data we collect, process, and store. As a digital innovation company, we adhere to the highest standards of data protection and comply with relevant laws and regulations to ensure your information is handled securely. Whether you’re a customer, potential client, or partner, your trust in our data practices is vital to us, and we continuously work to maintain this trust through responsible data handling.
What We Collect
We are committed to safeguarding your privacy and ensuring that any personal information we collect is handled with care. We may collect the following types of personal information from you:
- Name and Job Title
We collect your name and job title to personalize our interactions and ensure that our communications are relevant to your professional role. - Business Information
- Company Name: Helps us understand the organization you represent.
- Postal Address: For billing and correspondence purposes.
- Billing Address: Required for processing payments and invoices.
- Website Address: Allows us to analyze your online presence and provide targeted services.
- Contact Details
We gather contact information such as:- Email Address: Used for sending project updates, newsletters, and responding to inquiries.
- Phone Number: Used for direct communication regarding your account or projects.
- Banking Information
We collect banking details strictly for billing purposes. This information is securely processed to facilitate payment transactions. - Demographic Data
We may collect demographic information such as:- Postcode: Helps us understand the geographical distribution of our clients.
- Preferences: Information on your service preferences.
- Interests: Helps us tailor communications and marketing efforts to suit your needs.
- Cookies and Analytics Data
When you interact with our website, we capture cookies and analytics data that helps us optimize user experience and website performance. - Project-Related Information
We collect details related to ongoing or potential projects, such as:- Project Requirements: Specifications, goals, and timelines.
- Communication History: Records of previous interactions.
- Information from Third-Party Services
We may obtain your information through login credentials from third-party services, including:- Microsoft
- Discord
If you wish to delete your data or have concerns regarding the information we hold about you, please contact our support team at info@envazia.com
Why Do We Process Your Information?
At Envazia, we process your personal data in compliance with data protection laws. The legal basis for processing your personal data depends on the type of data, the context in which we collect it, and the specific purposes for which it is used. Here are the primary reasons for processing your data:
- Consent
We collect and process personal data only when you have given us explicit consent, such as for:- Email marketing.
- Customer feedback.
- Cookies and tracking.
- Legitimate Business Interests
We may rely on legitimate business interests as a lawful reason for processing your personal data, such as:- Providing access to our services.
- Communicating relevant updates and offers.
- Improving website performance and usability.
- Performance of a Contract
We process personal data to fulfill the terms of any contract you have entered into with us. This includes:- Project management and delivery.
- Billing and payments.
- Customer support.
- Compliance with Legal Obligations
We may be required to process and store personal data to comply with legal obligations, such as:- Tax and financial reporting.
- Responding to legal requests.
- Vital Interests
In rare cases, we may process your personal data if it is necessary to protect your vital interests or those of another individual.
Controlling Your Information
As a user of Envazia‘s services, you have full control over your personal information. You can exercise your data protection rights, including:
- Access: Request a full disclosure of the personal data we hold about you.
- Correction: Request updates or corrections to any inaccurate or outdated information.
- Data Portability: Request the transfer of your data to another service provider.
- Data Erasure: Request the deletion of your data under certain conditions.
- Restricting Processing: Request to limit the processing of your data.
To exercise any of these rights, please contact us at info@envazia.com. We will respond to your request within 40 days after verifying your identity.
Data Security and Integrity
At Envazia, we take the security and integrity of your personal information seriously. We employ industry-standard security measures to protect your data from unauthorized access, alteration, or loss, including:
- Data Encryption: We encrypt sensitive data both in transit and at rest.
- Access Controls: Only authorized personnel have access to personal data.
- Regular Audits: We regularly review and update our security practices to stay ahead of potential threats.
- Third-Party Security: Our third-party service providers must meet stringent security requirements.
While we take every precaution, no system is completely immune to risks. By using our services, you accept the inherent risks associated with the internet, and we are committed to minimizing those risks as much as possible.
Cookies and Our Website
At Envazia, we use cookies to enhance your experience on our website. Cookies are small text files that store information about your interactions with our site. Here’s a breakdown of our cookie policy:
What Are Cookies?
Cookies are text files containing small amounts of data, such as unique identifiers, that allow websites to remember your actions and preferences over time. This can include remembering login details, language preferences, or items in a shopping cart.
Types of Cookies We Use:
- Essential Cookies: Necessary for website functionality, such as login details or live chat preferences.
- Analytics Cookies: Help us understand how users interact with our site, improving user experience and performance.
- Advertising Cookies: Allow us to deliver relevant ads based on your browsing history.
- Third-Party Cookies: Used by services like YouTube or social media platforms when you interact with embedded content.
Managing Your Cookie Preferences
You can control the use of cookies on our website through your browser settings or by using the cookie preference center on our site. Most browsers allow you to block or delete cookies, but be aware that this may impact website functionality.
For more detailed instructions on managing cookies, you can visit www.aboutcookies.org.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we recommend reviewing the policy periodically to stay informed.
